Delivery and return

Once you have placed your order, the seller confirms the transaction and sends the goods for examination Trends Hunters. When we confirm the authenticity and quality of the items, we will send it to you. Delivery time varies from 2 to 7 days.

You can track the delivery status in your account.

In Kiev
Delivery to Kiev carried out by our courier service (cost 100 UAH), or service "Nova Posta" (cost according to tariffs of the service). Also available from the showroom Pickup (Vasily Tyutyunnik street 53, office 208).

in Ukraine
Delivery of your order to any place in Ukraine is carried out by the delivery service "Nova Posta". Shipping cost is calculated according to the tariffs of service.

Around the world
Delivery outside Ukraine made international courier service "by DHL" or "KM Ekpress" from Monday to Friday from 9:00 to 18:00. Each order is unique, so the shipping cost is calculated based on the size, weight and destination. Delivery time up to 10 working days. Provided a time frame only approximate and Trends Hunters is not responsible for the delay of the goods at the border. Customs fees are not included in the price with international shipping and are paid by the recipient under the laws of his country.

Return

Product return conditions are different depending on the vendor type.

Professional seller of goods:

This product of good quality, in acquired Trends Hunters, may be returned within 14 days of receipt. Refund will only be subject to a new product that has no trace of use and not being in operation, provided that:

• preserving its identity, and consumer characteristics
• lack of trace impurities and socks
• safety seals, tags, labels, protective films
• Save the original labeling
• integrity intact and secure all parts of the individual (the factory) packaging.

To return goods you must fill out and attach a statement on the return - a form that can be downloaded here.

Non-refundable following product categories *

• Products for Babies
• underwear, body, corsets, bathing suits
• nightshirts, pajamas, bathrobes, homemade costumes
• Hosiery
• bed linen, towels
• gloves, mittens
• jewelry

* The list of goods not subject to refund / exchange, approved by the Cabinet of Ministers of Ukraine and can be updated due to changes in legislation.

The methods return the goods:

In the offices of "Nova Posta" or courier.
Departure paid by the buyer. Cost (rates), and sending conditions determines the carrier. When making a return to the estimated value of the returned goods must be specified equal to the value of purchase.

Through any other courier service
To send the goods back, you can use the services of any courier service. Cost of services - according to the tariffs of the carrier. Departure paid by the buyer. When making a return to the estimated value of the returned goods must be specified equal to the value of purchase. Note that when you specify a payment method "cash on delivery", we can not get the parcel, and it will return to the sender.

Address

All parcels must be sent to the following address:
03150, Kiev, Vasily Tyutyunnik street 53, office 208

Refund

Refund is automatically your bank card, which was paid for the goods. Refund time is 7 working days from receipt of goods in Trends Hunters office (Provided that the buyer of all the conditions of the goods and return all the documents attached)

Attention! If you send the goods to be returned, you were not accompanied by all the required documents, the term of repayment of funds extended by the time required to obtain such documents.

For private seller of goods

Goods bought from private sellers, exchange and non-refundable. If an item does not fit, you can re-sell the thing on Trends Hunters platform.